HELP & FAQ ANSWERS

I can’t find my account. Did you reset the account database?

In November of 2020 we launched an all new website with a faster database and new account system.  It was time for a system upgrade to serve you better.  Unfortunately, this resulted in the loss of previous accounts.  If you placed many orders in 2019, we attempted to import your account and order history.

If you had an account but haven’t ordered since before November 2020, simply create a new account on your next order and you’ll be in our new system.

If you feel you had significant orders in the previous system that you would like imported to the new system, please reach out to us using the Live Chat button in the lower right corner of the website.

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Updated on February 5, 2021
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