Terms & Conditions

Refunds & Exchanges

There are no refunds or exchanges for custom printed orders from Posterprintshop, as the materials have been expended to manufacture your custom print. If an issue or error has occurred with your print, we will work with you to resolve it, including sending replacement prints when appropriate.

Changes & Cancellations

To maintain our rush processing services, orders are sent to production almost immediately after being placed. An order cannot be changed or cancelled unless we are contacted within 30 minutes of placing the order by telephone at 888-779-2021.

Mounting & Framing:

Customer understands Posterprintshop does not mount or frame prints, including canvases, and that all orders are shipped rolled in a protective tube for finishing by the customer.

Customer Understands the Order

By completing checkout, you warrant that:

You understand the media type you are ordering by having read it’s description, intended uses and viewed the sample pictures of the media type showing it’s appearance. Posterprintshop is not responsible for customer assumptions on how a media type will work for their application.

If using our Online Order Wizard or Design Tool, you have viewed the proof shown on screen and made available for download and are 100% comfortable with the layout of your image as designed, which could include white space or borders if you have not resized or cropped the image as shown in the Order Wizard.  A downloadable proof is available to view your output before continuing with the order.

Customer understands that Posterprintshop does not alter, retouch, or edit uploaded photos and customer understands they will be receiving a print based on the image uploaded, including it’s quality level, which is viewable in the downloadable proof.

Shipping & Handling

Posterprintshop is not the delivery service.  Your order will be delivered by the carrier you choose during checkout. Posterprintshop cannot process special delivery requests or notes for special handling at addresses, as we are not the carrier. Customer warrants they are familiar with how USPS and UPS handle deliveries to the shipping address provided and will be available to receive the package if necessary.

Posterprintshop is not responsible for missed delivery attempts or exceptions.

Posterprintshop will ship your order to arrive by the “arrives by” date quoted next to the shipping method you choose.  For express shipping methods, if the carrier misses the date, we will work with the carrier to refund your shipping charges.

Customer understands that USPS Priority Mail is a standard, low cost shipping method and that Priority Mail used for shipping poster tubes is not the same as normal one and two day Priority Mail, and understands that USPS tracking could be inaccurate for USPS expected delivery dates.

In all cases, customer understands the “arrives by” date given in the checkout routine and shown on the order confirmation is the expected delivery date for all orders.

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Start An Order

Upload your existing photo or design, choose your media and output size, and you’re done!

Customize your poster using our built-in Design Tool. Add custom text, multiple images, and more!

Experienced customers that don’t need to edit or preview their files can submit orders quickly with this method.

What can we help you find?

Choose your order method

  • Upload an existing file, photo, or design.
  • Accepts JPG, PDF, PNG, TIF, DOC, XLS, PPT.
  • Our most common order wizard guides you through the order.

Design online

  • Design a poster online with multiple images on one design.
  • Add text and clip art.
  • Use when you don’t have a design ready to upload.

Advanced order

  • Upload files without a wizard or quality check to enter an order quickly. Best for experienced customers and designers only.

How do I create an account?

You create an account when you place your first order. During the first step of the checkout page, you’ll see an option to “save your order” and create an account with a password. This will create your account for future use and save your new order to the account.

You're not able to create an account before placing your first order, as an account is not needed until there is an order to go with it.

Edit your shipping details

How Fast Do You Need It?

GET YOUR PRINTS AS FAST AS TOMORROW!

We offer same day printing and shipping on express orders received by noon Pacific (3 pm Eastern) and a variety of shipping methods for you to choose from.

 

Enter your zip code to get a shipping quote on cost and arrival date for the various shipping methods.

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