Whether you have questions before, during or after your order, we’re here to help you. Most questions can be answered in our online FAQ, but if you still need help, feel free to give us a call, start a live chat, or send us an email.
For general questions you can also contact us using the form below. We will try to respond within one business day.
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With Standard Trimming, there is approximately a 1/2 inch white border left around all edges of your image. No special trimming occurs. If you order a 24 x 36 poster, your print will be 24 x 36, and the poster you receive will be approximately 25 x 37 (adding the 1/2″ around all edges). Standard Trim is perfect for economical prints or if you will complete the finishing when you receive it. Many people like a white border around the edge of their print.
Trim to Bleed
With Trim to Bleed, the paper is trimmed exactly around your image on all edges, leaving no white border. Trim to Bleed is best used when you need your printed poster to be the exact dimensions of your print with no border, to fit in frames or light boxes. If you order a 24 x 36 poster, your total print will be 24 x 36.
2″ and 4″ Borders
2″ or 4″ white borders are left around the outside of your image. This choice is great for canvas that needs to be wrapped or framed, banners that need to be hung, or other applications where you want extra white space around the outside of your print. If you ordered a 24 x 36 poster with a 2″ border, your finished print would be 24 x 36 on media that is 28″ x 40″.
From July 29th to August 6th we will be operating with reduced functionality and service as we upgrade our facilities.
During this period, we will not be able to ship orders the same day. Priority and Express orders placed before 5:00 pm PST will ship the following day, for delivery one day later. USPS and Ground orders will ship within 24 hours.
During this period, we will not be able to accept orders for Local Pickup, all orders must be shipped. Local Pickup for Los Angeles area customers will resume August 8th.
Customer Service & Live Chat
During this period, our phone system will be out of order and we will not be able to provide support or answer questions via telephone or live chat. Regular telephone and Live Chat support will resume Monday August 8.
The PDF you are uploading has more than one page. The Quick Order wizard is for one page posters as it renders and shows you the image as you proceed through the wizard, so it cannot proceed when you upload a PDF with more than one page.
To upload and order posters from a multi-page PDF, please use the Advanced Order wizard under ORDER. There, you can enter your # of posters and media and upload a multiple page PDF without it being rendered on screen.
We only accept JPG, TIF and PDF files for printing. Please re-save or convert your image into one of these formats. If you are using Word, PowerPoint or another application, try saving or exporting as PDF.
If you are uploading a zip of multiple files or a multi-page PDF, please use our Advanced Order. This quick order wizard is for simple one page posters from JPG, TIF, and PDF.
Paypal is a great way to pay for your posters and perfect if you want to check out quickly with your PayPal billing and shipping details. Please be aware of the following when paying with PayPal.
If you are a frequent customer or would like to return to login and check order status, past order details, or place re-orders, consider checking out with a credit card.
Check out with credit card
Check out with PayPal →