If your order has been damaged during shipment, or your prints are not what you expected, please use this form to report the issue to us.
Once we’ve received your submission and photos, please allow us 24 – 48 hours to respond with the next steps.
Be sure to provide your name, order #, and photos of damaged packaging and prints, to assist us with a carrier claim or to analyze for replacement.
We’re sorry this occurred but will work with you to make it right ASAP!
PosterPrintShop is the leading provider of high quality large format posters & prints. We use the highest quality inks and media and also specialize in rush and overnight printing.
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We offer express and standard shipping from:
You create an account when you place your first order. During the first step of the checkout page, you’ll see an option to “save your order” and create an account with a password. This will create your account for future use and save your new order to the account.
You're not able to create an account before placing your first order, as an account is not needed until there is an order to go with it.
We offer same day printing and shipping on express orders received by noon Pacific (3 pm Eastern) and a variety of shipping methods for you to choose from.
Enter your zip code to get a shipping quote on cost and arrival date for the various shipping methods.
The prices above are estimates based on your zip code. You’ll be able to choose your shipping method and the arrival date during checkout as you place your order.”