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Poster Print Shop
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Order issues

If your order has been damaged during shipment, or your prints are not what you expected, please use this form to report the issue to us.

 

Once we’ve received your submission and photos, please allow us 24 – 48 hours to respond with the next steps.

 

Be sure to provide your name, order #, and photos of damaged packaging and prints, to assist us with a carrier claim or to analyze for replacement.

We’re sorry this occurred but will work with you to make it right ASAP!
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Name
Please describe the issue with the order (damaged packaging, damaged prints, or other type of issue with the order here).
Click or drag files to this area to upload. You can upload up to 10 files.
Please upload photo(s) of the packaging if damaged, along with photos of damages to the prints or other print issues.

PosterPrintShop is the leading provider of high quality large format posters & prints. We use the highest quality inks and media and also specialize in rush and overnight printing.

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What can we help you find?

Choose your order method

  • Order wizard
Upload your existing file, photo, or design (JPG, PDF, PNG, or TIF). The order wizard guides you through the layout and proof. Use for one image per print.
  • Design online

Design a poster online with multiple images on one design. Add text and clip art. Use when you don’t have a design ready to upload.
  • Advanced order
Upload files without a wizard or quality check to enter an order quickly. Best for experienced customers and designers only.

How do I create an account?

You create an account when you place your first order. During the first step of the checkout page, you’ll see an option to “save your order” and create an account with a password. This will create your account for future use and save your new order to the account.
  • Attention
You’re not able to create an account before placing your first order, as an account is not needed until there is an order to go with it.